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If you believe you have been unfairly punished, you can create a punishment appeal. Remember that using correct grammar, being polite and providing evidence to prove your innocence will result in you having a higher chance of getting unpunished. Please note that staff members may deal with appeals differently, and not everyone will follow a set of criteria - it's up to the staff member who punished you. If you were punished by a staff member who is no longer part of the staff team, a Senior Moderator or Administrator or a Manager or the Owner will take care of that appeal.
Some punishments can only be appealed after a certain amount of time has passed, unless the punishment was issued falsely and you have evidence to prove it. You can find a list of these punishments below:
➥ Permanent Bans - 6 Months
➥ Permanent Mutes - 6 Months
➥ IP Bans - 6 Months
➥ Inappropriate Username or Skin - 6 Months, if the player has already been punished for it once before.
➥ Sell Revoke (AutoSelling) - 1 Month
➥ Insiding on Factions - After the Factions season has ended
Also please note that a staff member will reply to your appeal as soon as possible. Staff members (excluding Administrators) have up to 3 days to reply to your appeal. Creating multiple appeals and spam replying to existing tickets will result in appeal privileges being revoked.